you for visiting Midnight Owl!!
want to make your shopping experience is a pleasant one in and out of
our store. We are constantly working on our website to bring you the
best of our unique products so please check back with us often. We
appreciate any comments or suggestions you may have regarding our
store please contact
accept MasterCard, Visa, American Express, Discover and PayPal - it is fast, easy, and secure.
Payments are protected by an industry-leading fraud-prevention system
and effective risk-management models.
will not share your email with anyone.
you do wish to join our mailing list we will not overwhelm you with
e-junk. Every once in awhile we will send you an email about an up
coming event in our store and any new product that we may carry
online to customers who ask to be on the Midnight Owl mailing list.
If at any time you wish to be taken off of our mailing list please
send us a message from the contact page.
of our merchandise is of the highest quality and is carefully packed
will ship items within 2 business days of receipt of order. Please
include a daytime telephone number so we may contact you with any
questions we may have regarding your order.
Shipping costs are calculated by the weight of the items. Your shipment should be received within 3-10 buisness days. If you need expedited
delivery, please email
us or contact us directly at 908.879.1717.
Shipping for all orders over $75!!
discount will be shown when you check out!!
APPAREL ITEMS ARE FINAL SALE - NO RETURN OR EXCHANGE ON APPAREL ITEMS
Merchandise purchased through our website can
be returned for an exchange or refund within 14 days of receipt.
to credit card processing costs, a 15% restocking fee will be charged
on all returns for refund.
Refunds are only available to the
original purchaser of an item.
Returned merchandise must be in
its original packing material. Enclose a copy of your invoice and
New Jersey 07930
your security, please return your merchandise with an insured courier
(ex. FedEx, UPS) and retain your receipt.
Owl is not responsible for items damaged in return shipment.
and handling will not be refunded. Customer is responsible for all
return shipment costs.
no exchanges on Custom orders.
do not accept C.O.D. on returns.
item has been damaged in shipping please contact us immediately. Do
not discard any packaging materials. If possible, send us a picture
of the damaged product for inspection.
will replace free of charge through a UPS claim.
you have questions about our policies please give us a call and we
will do our best to make you happy.
card will be refunded once merchandise has been received by the
store. We will refund original credit card receipt.
cannot accept returns on the following items:
understand that we are a small, privately owned boutique and will do
our best to exceed your expectations.
We are required by law to collect sales
tax on all shipments that are in the State of New Jersey at the rate